Sara Ahmad Nabulsi
Customer Service and Sales Specialist
Professional Summary
Customer service and sales specialist with over 4 years of experience in telecom and retail in Jordan. Skilled in client communication, request follow-up, problem solving, and improving customer experience through organized and fast service.
Work Experience
Customer Service Supervisor
Zain Jordan / Amman
Managed customer requests and resolved service and package inquiries professionally. Trained new team members on communication standards and reduced response time through clearer follow-up workflows.
Showroom Sales Representative
SmartBuy Electronics / Amman
Welcomed customers, explained products and services clearly, and helped them choose suitable solutions. Met monthly sales targets while maintaining a positive in-store customer experience.
Order Follow-up Coordinator
Local Services Company / Irbid
Organized open customer requests, followed up with internal teams, and documented recurring notes to improve service quality.
Education
Bachelor's Degree in Business Administration
The University of Jordan / Amman
Very good GPA with focus on sales management and consumer behavior.
References
Available upon request